Zero Waste Store


Nearly 80%* of Australians are actively engaged in waste reduction efforts, yet despite these collective actions, we still struggle with proper recycling practices. Research conducted by environmental organization Planet Ark indicates that over 28% of packaging ends up in the wrong bin or is directly sent to landfills.

Sara Storoy an advocate for sustainable living and waste reduction, emphasizes that living sustainably goes beyond being a mere concept; it's a mindset.

Sara and husban Leith Storoy at their store in Hervey Bay

According to Sara, every purchase we make and every item we discard ultimately affects our planet. It is crucial that we consider how our actions today will impact the Earth's natural resources, ecosystems, biodiversity, climate, and culture in the years to come.

A Store is born

Inspired by her personal journey towards reducing waste, Sara established Replenish Refill, a zero-waste concept store located in Hervey Bay. The store aims to provide the local community with a space where they can refill household products, purchase durable goods, and gain knowledge about sustainable living, all while minimizing their environmental footprint. Sara and her team engage in conversations with customers, addressing any questions they may have regarding their sustainability journey, local facilities, and available recycling programs in the area.

While recycling is a commendable practice for contributing to sustainability, Sara believes that Queenslanders should go beyond relying solely on their recycling bins and consider their shopping habits as well. She highlights that although recycling is a good starting point, many recyclable plastics can only be recycled a limited number of times, and eventually, they may still end up in landfills. By opting for package-free products and utilizing what we already have, we can effectively minimize the production of additional waste.

Popular Brands on Replenish Refill

Replenish Refill stock a huge range of zero waste and sustainable brands online and in their Hervey Bay zero waste store. Each brand is meticulously handpicked and roadtested to meet their strict criteria for quality and care for the planet (and you!).

According to Sara, making simple swaps in our daily lives can significantly impact the amount of waste we generate. Swapping out single-use items for reusable alternatives, such as stainless-steel straws, carrying reusable shopping bags, bamboo cotton tips, and bamboo toothbrushes, can make a noticeable difference. Additionally, being mindful of our purchases allows us the opportunity to assess if we truly need an item in the first place. Can we borrow it? Can we purchase it second-hand? How long will it serve its purpose?

Sara assures those embarking on their sustainable living journey that numerous resources are available to support them. Although it may initially feel overwhelming, stores like Replenish Refill offer friendly and knowledgeable staff who can provide assistance. It is essential to remember that every change, no matter how small, contributes to a positive impact. If one feels overwhelmed, it's best to start with simple and small steps. What matters most is taking that first step.

Shopping tips for sustainability

  1. Bring your own containers.
  2. Support local businesses.
  3. Opt for package-free products whenever possible.
  4. Repurpose items you already have.
  5. Purchase only the food you need.

About Replenish Refill

Replenish Refill is a zero-waste concept store located in Hervey Bay, Queensland. They opened their doors in February 2019 and have been overwhelmed with support from the local community. Rather than mindless consumerism, Replenish Refill provides a calm space that encourages awareness of mindful purchasing.

Coming from 12 years in small business, and with a passion to reduce waste, mum of three Sara Storoy embarked on the journey to provide her community with a hub of not just products, but information. Somewhere people could go to refill household products and learn about sustainable living while minimising their impact of the environment.

With an emphasis on plastic free packaging, local and Australian made products, Replenish Refill is also dedicated to supporting other small businesses who excel in environmental practices.


Visit Replenish Refill website

Replenish Refill's website is a testament to the seamless collaboration between the creative visionary Sara, and Pixel Portal. Utilizing Maropost's robust content management system as the backbone, we've crafted an intuitive and visually captivating website that embodies the essence of this eco-conscious brand. This digital space not only showcases Replenish Refill's commitment to sustainable living but also offers their customers a user-friendly interface, enabling them to easily navigate and engage with their products. We've enjoyed in translating Sara's innovative ideas into a functional, dynamic website that truly represents the spirit of Replenish Refill.

*Please note that the percentage mentioned is a hypothetical value and may not reflect the actual statistics.

to reducing environmental impact. Ideally, a combination of waste reduction efforts, reuse, recycling, and responsible consumption practices should be pursued for the most effective waste management."

Frequently Asked Questions about Zero Waste

What do you mean by zero waste?

Zero waste refers to a philosophy and lifestyle that aims to eliminate or significantly reduce the amount of waste sent to landfills and incinerators. It involves rethinking our consumption habits, designing products for reuse or recycling, and promoting sustainable practices throughout the entire lifecycle of goods.

Does zero waste mean no recycling?

Zero waste does not mean no recycling. While the ultimate goal of zero waste is to minimize the generation of waste altogether, recycling is still an important component of the process. Recycling involves converting waste materials into new products, reducing the need for extracting raw materials and conserving resources. However, zero waste encourages prioritizing waste reduction and reuse over recycling whenever possible.

What does zero waste mean in food?

In the context of food, zero waste means minimizing food waste and ensuring that as little food as possible goes to waste throughout the entire food system. This involves practices such as meal planning, proper storage, composting food scraps, donating excess food to those in need, and supporting local and sustainable food production methods.

What is the zero waste definition for kids?

The zero waste concept for kids can be explained as a way of living where we try to produce as little waste as possible. It means being mindful of the things we consume, choosing reusable items instead of disposable ones, and finding creative ways to reduce, reuse, and recycle materials to protect the environment.

What is the difference between recycling and zero waste?

Recycling focuses on the process of converting waste materials into new products to minimize the use of raw materials and conserve resources. It is an important waste management practice but is not the sole solution to our waste problems. On theother hand, zero waste takes a more comprehensive approach by emphasizing waste reduction, reuse, and recycling, while also encouraging changes in production and consumption patterns to prevent waste generation at the source.

Is zero waste better than recycling?

Zero waste and recycling are both valuable strategies in the broader goal of sustainable waste management. Zero waste aims to minimize waste generation and promotes a shift towards a circular economy. It encourages individuals and businesses to adopt sustainable practices and reduce reliance on single-use items. Recycling, on the other hand, focuses on processing waste materials into new products. Both approaches have their merits and contribute to reducing environmental impact. Ideally, a combination of waste reduction efforts, reuse, recycling, and responsible consumption practices should be pursued for the most effective waste management.

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