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Pixel Portal

For my clients

Log a support job

Something not working, or need a change made? Tell me what's going on and I'll come back to you with a quote before I start any work.

How it works

  1. Fill in the form with as much detail as you can.
  2. I'll look at it and send you a quote within 1–2 business days, or call you if it's quicker to talk it through.
  3. Once you're happy with the quote, I'll book the work in.
  • Urgent? Tick the urgent box and I'll reply the same business day. Urgent work is charged at a higher rate.
  • Small fixes: if a job will take less than 30 minutes, I may simply do it and invoice you, to save us both time.

This form is for existing Pixel Portal clients. New to Pixel Portal? Request a chat.

So I can call you if it's quicker to talk it through.

What do you need help with? (tick any that apply)

Include the page addresses (links) involved, and what you expected to happen.

For more than one file, upload a zip file.

Leave blank for my next available spot.

Urgent jobs get a reply the same business day and are charged at a higher rate. I'll confirm the cost before I start.

I'll come back to you with a quote within 1–2 business days.